About Lori Siglin

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So far Lori Siglin has created 15 blog entries.
21 05, 2019

Invalid Variations

By |2019-05-23T13:11:57-04:00May 21st, 2019|Account Suspension|0 Comments

When listing items on Amazon to sell, you might have a variety of products that you want to list with ease. You may just create several listings for each differing product that you have. However, instead of having to create many pages for your products which only differ in size or color, Amazon lets you list them under one listing, by using what they call “variations”. Variations will let you list your similar products in a neat and organized way, making them appealing and easier to navigate for consumers. They are a good and popular option to utilize, however [...]

21 05, 2019

Inauthentic Infringement

By |2019-05-23T13:13:00-04:00May 21st, 2019|Account Suspension|0 Comments

Have you had your account suspended for supposed inauthentic infringement? Maybe your product ASINs were suspended instead of your entire account. Nevertheless, this can be a frustrating claim to deal with, especially when Amazon might not cooperate with your response. The infringement claim may also be false and could be causing you lots of problems with your account. However, there are ways to remediate these claims and avoid running into trouble with your Amazon experience. What is Inauthentic Infringement? First of all, what is an infringement claim? Infringement means to violate the terms of a claim or a law. [...]

14 05, 2019

Late Shipment Rate

By |2019-05-23T13:15:25-04:00May 14th, 2019|Account Suspension|0 Comments

Listing on Amazon comes with rules, regulations and conditions that Amazon requires all sellers to abide by at all times. This includes providing exceptional customer service to buyers and meeting high performance standards to keep selling. The performance standards outlined by Amazon include such things as an order defect rate and a shipment rate. Maintaining these standards are all very important to receiving positive customer feedback and reviews, as well as abiding by Amazon’s policies. However, if you happen to fall short in these areas, Amazon might place penalties on your account and even discontinue your selling privileges. What [...]

28 04, 2019

Safety Complaints and Restricted Product Removal

By |2019-05-23T13:27:44-04:00April 28th, 2019|Account Suspension|0 Comments

Safety and honesty are very important factors when selling online. Consumers need to know what they are purchasing and be aware of which ingredients may be in them. They must be well informed of what the product contains and have a clear idea of what they are looking at. Above all, buyers need to be safe when their products arrive to them. If this is violated in any way, buyers can complain to Amazon about a safety problem they had with their order. This can cause lots of trouble with your Amazon seller account and lead to your product [...]

18 04, 2019

Amazon Transparency-2D Barcode

By |2019-05-23T13:30:39-04:00April 18th, 2019|Account Suspension|0 Comments

The last thing any customer wants is to order a product on Amazon, only to find out that it wasn’t what they were originally looking at. It may differ in size, color, or features, or it may even be a completely different product. The product might also be a counterfeit one and therefore not authentic. To ensure buyers are receiving authentic products, not fake ones, Amazon decided to launch a “Transparency program” to make shopping online safer. With the Transparency program, consumers can shop on Amazon while trusting that what they buy will be the true product that they [...]

2 04, 2019

Trademark Infringement

By |2019-05-23T13:32:05-04:00April 2nd, 2019|Account Suspension|0 Comments

What Are Trademarks? Trademarks are symbols, phrases, or key words that are used to recognize a brand. Trademarks are useful because through a particular symbol or group of words, someone could quickly and easily recognize your brand and product. Companies and business use trademarks abundantly to help people recognize their brands- in fact it is quite the norm to register a trademark for your brand or organization as soon as you build one. Consumers recognize trademarks every day from the very products they own. Examples Trademarks are found just about everywhere. They are in our homes, on our clothes, [...]

14 03, 2019

Copyright Infringement

By |2019-05-23T13:34:35-04:00March 14th, 2019|Account Suspension|0 Comments

Works that have a copyright over them include a special type of protection where ownership is exclusive to the creator of the work. This sort of protection includes giving the owner the right to spread the work around as he wishes, and no one else can do the same unless they have explicit consent from the owner. However, if a work is protected by copyright law but then reproduced, distributed, opened, or shared without the copyright owner’s permission, then this would be classified as copyright infringement. Copyright gives the right to the owner of a product to restrict permissions [...]

12 03, 2019

IP Counterfeit Infringement

By |2019-05-23T15:34:35-04:00March 12th, 2019|Account Suspension|0 Comments

What is Intellectual Property? Intellectual property refers to the creations of the mind. This includes plans, ideas, or inventions that are intangible products or assets. When one owns or has exclusive rights to these assets, it is considered intellectual property. These rights allow owners to protect their work and ensure that they are only used with authorization first. What Does Intellectual Property Include? Intellectual property includes copyrights, patents, trademarks, and trade secrets. A copyright is a legal right of ownership given to the creator of a particular product. Copyrights are automatically issued upon the creation of the product but [...]

3 03, 2019

Listing Against Incorrect Detail Pages

By |2019-05-23T15:39:34-04:00March 3rd, 2019|Account Suspension|0 Comments

Ordering products online can be a risky business, especially when you cannot touch or interact with the product in real-time until you’ve purchased it. To combat this, sites like Amazon require sellers to have matching product detail pages along with the product. The importance of having the correct details on your page is essential to keeping customers satisfied. However, if you have information on your product detail page that does not match your product, you are putting your product ASINs and your account under risk of being suspended. When listing any product on Amazon, you are presented a “product [...]

27 02, 2019

Seller Code of Conduct

By |2019-05-23T15:40:45-04:00February 27th, 2019|Account Suspension|0 Comments

What is a Code of Conduct? Businesses, companies, and organizations all have a set of rules and norms which must be adhered to by anyone who falls under the obligation of following them. This can include being in a building, working in an office, or engaging with a team or club. The rules that are made are called a “code of conduct” which must be followed by the individuals engaging with their services. Codes of conduct ensure that the proper rules are being followed and outline which norms are included within that particular area. This is also true for [...]

11 02, 2019

Not as Advertised / Wrong

By |2019-05-23T15:56:04-04:00February 11th, 2019|Account Suspension|0 Comments

Amazon seller accounts can be suspended for a number of reasons, and having your listings not as advertised or wrong is a common one. When selling a product, buyers must have satisfaction that they received exactly what they were expecting based on the description, pictures, and features that you provided on your product listing page. If the buyer encounters a problem, they will be able to file a complaint explaining what went wrong. If the buyer felt that the product that they received was not what you were advertising on Amazon’s site, the option “not as advertised/wrong” might be [...]

10 02, 2019

FBA Warnings

By |2019-05-23T15:30:02-04:00February 10th, 2019|Account Suspension|0 Comments

Amazon is an excellent platform to sell your products and fulfill customer orders. To make the selling process easier, more efficient, and overall a better experience, Amazon created a service called FBA, or Fulfillment by Amazon. This program allows sellers to let Amazon handle fulfilling their customers’ orders. This is helpful because Amazon will take care of the shipping services for you and take responsibility for this part of your customer service dealings. However, if Amazon’s FBA program issues you any warnings, taking them seriously is important to continue using their services, as well as being able to sell [...]

29 01, 2019

High ODR

By |2019-05-23T15:54:35-04:00January 29th, 2019|Account Suspension|0 Comments

What Is an Order Defect Rate? Selling quality and valuable products on Amazon is essential to keep your business moving. The way Amazon can tell whether your products are effective or not is through the customer review section of your product listing. This is a very important area as Amazon will evaluate whether your product has defects or not through the reviews. Amazon calculates this by counting the amount of negative reviews and diving that number by the overall orders you have made within a given time period. The resulting number is referred to as the order defect rate, [...]

28 01, 2019

Forged Documents

By |2019-05-23T15:44:25-04:00January 28th, 2019|Account Suspension|0 Comments

When selling on Amazon, it’s important to stay up to date and accurate on the information about the products you sell. This includes documentation of which product was sold, when it was sold, date shipped, cost of the product, and much more information regarding the product. Documentation is important for keeping records of your inventory, as well as for staying organized. Amazon values this and therefore requires that you have accurate and genuine documentation - including invoices. If not, you might have to deal with heavy penalties on your selling abilities and may even be blamed for document forgery. [...]

18 01, 2019

Review Manipulation

By |2019-05-23T15:22:28-04:00January 18th, 2019|Account Suspension|0 Comments

When selling on Amazon, customer reviews play a big role in the sales and popularity of a product. After receiving a product, customers have the option of leaving a review on how the product was and if it met their expectations. The reviews can range from 1-5 stars, and buyers are allowed to leave feedback through comments on how their experience went as well. When the reviews are positive, other potential customers can learn about the reality of the product and make a purchase if they are satisfied with what they are reading. However, if the reviews are negative, [...]